Overview
What to do if issues arise or your situation changes
Key Information
- What Happens if you forgot your Hpass? You must pay for parking.
- Hpass Card unreadable? Contact Hpass Support for help.
- Lost or stolen Hpass cards cannot be replaced.
- Lost or stolen Hpass cards can be disabled by contacting support — Hpass Support Request
- Hpass cards are non-refundable.
- Machine did not return Hpass? Please contact Hpass Support