If you overpaid for parking, you're required to validate that your vehicle was not parked in the lot for the full amount of time you agreed to pay for. Please note that refunds are not guaranteed and are determined on a case-by-case basis.
Please submit a Customer Support request by clicking the button below and provide few details to support your request:
- First and last name
- Reason for request
- Valid Proof to support your request
- First 4 and last 4 digits of your credit card number. If you paid using Google or Apple Pay, please also provide the last 4 digits of the digital credit card in your mobile wallet.
- License plate number
- Date/time the transaction was made
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Proof of payment (Attach supporting documentation as a .jpg or .png)